Part One: Installing Remote Access Services

Double click on your My Computer icon, then double-click on the Network icon. Do you see the heading that says "Remote Access Service" in the "Network Services" list? If you do, you can skip down to Configuring RAS. If you do not, then click on the Add button, select Remote Access Service from the list, and then click on OK.

Part Two: Configuring Remote Access Services

In the Network control panel (accessed in Part One), highlight Remote Access Services and click on the Properties menu. Click on the Add button, and the Add RAS Device window will appear. Select the appropriate modem and click on OK. If you have not yet installed a modem, select Install Modem... to do so. You'll then return to the RAS setup menu: highlight your modem's name, and then click on Configure.

In the configuration wizard, you may be asked what kind of connection will be made in the "Port Usage" settings. Select RAS to be dial-out only: be sure _not_ to set it to receive calls. Click on OK, then click on the Network button. In the network configuration window, make sure that only TCP/IP is selected. Click on OK, then click on continue. You'll need to click on OK one more time, and afterwards, you may be asked to reboot.

Part Three: Configuring Dial-up Networking

Double-click on My Computer, then double-click on Dial-up Networking. If this is the first time you've installed Dial-up Networking, you'll get a phone book error -- just click on OK and the New Phonebook Entry wizard will start. Fill in the various wizard screens with the information as follows, selecting Next> after setting the information on each screen.

Enter AcroNet in the Name the new phonebook entry blank, and hit Next>

Select "The non-Windows NT server I am calling expects me to type login information after connecting, or to know TCP/IP addresses before dialing," and select Next>

Enter the AcroNet phone number for your area and select Next>

Select PPP for the connection method and select Next>

Set the IP address to 0.0.0.0 and select Next>

Finally, set the DNS server number to 66.102.117.6 Select Next>

Part Four: Connecting to the 'net

Believe it or not, you've just finished setting up Windows NT to dial in and establish an Internet connection to AcroNet. Now, we'll tell you how to establish a connection to the net.

Double-click on My Computer, then double-click on Dial-up Networking.

Make sure that the username blank has your PPP login -- including the capital P in front (that P is very important). Re-enter your password to make sure it is accurate, and click on Save Password. Ready to dial in? Click on OK!

Your modem will then dial out and connect to our system. After getting connected, you may want to double-click on the blue connection icon in the tray to view the connection monitor.

Want to browse the web? After getting connected, just double-click on the icon labelled "The Internet". The Microsoft Explorer, a World-Wide Web browser, will load up (typically displaying MSN's home page). You can now start browsing the web! If you have an WWW page that you'd like to look at, simply type it in the Address: box and hit enter. If you're just starting on the Internet, and want to look at an index that has links to all of the best information on the Internet, type www.yahoo.com in the Address: box and hit enter. You can then point and click your way through the Internet -- that's all there is to it! If you'd like to receive or send E-mail, skip to the Setting up Microsoft Exchange section.

Troubleshooting -

Error 5 - Cannot log on: This error indicates that your login name or password have been entered incorrectly. Please confirm the spelling of your username and password, and ensure that the correct case is being used (login names and passwords should be in all lower case, excepting the capital P at the beginning of your PPP login name).

Error 629 - The port was disconnected by the remote server: This error indicates that Windows NT is using the wrong sort of password authentication. After double-clicking on dial-up networking, select AcroNet, then select More. In the Security options you can choose the method of authentication, which should be set to "Accept any password including clear text."

Part Five: Setting up E-mail with Microsoft Exchange

First, we need to check if you have the correct software to run Exchange over an internet mail connection (this ability is not always automatically installed from the Windows NT disks). To check this, right-hand click your mouse on the Inbox icon on the desktop, and click on Properties.. Is Internet Mail one of the available information services? If so, highlight it and skip down to Configuring Microsoft Exchange. If it is not, please follow the instructions below to download the Microsoft Internet Explorer program which will enable the Internet Mail Transport..

It's very easy to retrieve the Internet Mail transport off of Microsoft's web site if you don't already have it. Connect to the Internet, then load Netscape (how to do these tasks is covered earlier in the documentation). In the Location: blank near the top of Netscape Navigator, enter the following address: http://www.microsoft.com/ie -- this address will take you to one of Microsoft's download sites. From there, you simply need to follow the download instructions on the screen to copy the Internet Explorer software to your machine. Once it is installed, the Internet Mail service will be available.

Next, click on the Show Profiles... button, then select Add. That will bring up the Exchange Profile Setup Wizard, in which you will enter the following information:

Select Use the following information services, then uncheck everything in the window below this EXCEPT for Internet Mail. Click Next, and enter the Profile Name AcroNet Internet Mail Click on Next again.

Select that you'll be using a modem, and click on Next. Select AcroNet as the connection, then click on Next again. At the next screen, select the option "Specify the name:", enter mail.acronet.net into the box, and click on Next.

For the next option, select Automatic, and click on Next again.

The wizard will then ask you for your E-mail address. This would be your login name followed by @acronet.net. So, if your login name was joesmith, your E-mail address would be joesmith@acronet.net. Underneath, there will be a blank for your "Real Name" here. Just enter your name (ie, Joe Smith) and then click on Next.

The wizard will then ask for your Mailbox name. This is your login name for example joesmith. There should be no @acronet.net at the end of this option. Fill in your mailbox name, then enter your AcroNet password in the password blank, then click on Next.

Make sure that Personal Address Book settting reads:

C:\Exchange\mailbox.pab, then click on Next.

Make sure that the Mail Folders settings reads:

C:\Exchange\mailbox.pst, then click on Next again.

Select Do not add to the Startup Group, then click on Next.

Clicking on Finish will take you back to the Microsoft Exchange Profiles menu. Make sure to select AcroNet Internet Mail in the box below "When starting Microsoft Exchange, use this profile." Click on Close and you'll be finished.

Now it's time to get your mail! Double-click on the Inbox icon and Exchange will load. While Exchange will automatically download your mail at regular intervals, you can "force" it by selecting Tools, and then Deliver Now. If you need assistance with the other features in Microsoft Exchange, click on Help, and choose an applicable topic. Another good resource for troubleshooting Exchange problems is at Microsoft's Exchange web page: http://www.microsoft.com/ExchangeSupport/.

Names and Numbers:

Primary DNS: 66.102.117.6

Secondary DNS: 207.7.4.66

POP Mail Server: mail.acronet.net

NNTP News Server: news.acronet.net

Telnet host: acronet.net

SMTP Mail Gateway: mail.acronet.net

E-mail Address: username@acronet.net

AcroNet's Home Page: http://www.acronet.net

AcroNet's FTP Server: ftp.acronet.net

IP Address & Gateway: Dynamically allocated

For technical support

Please be sure you've read through this entire document before you ask for technical assistance.

You can write us E-mail at help@acronet.net. Please be sure that you give us the software you're using, the modem you're using, and a clear description of the problem.